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Support Operations Officer

1 week ago

Manila, National Capital Region, Philippines Ric Airtec Indusys, Inc. Full time

We are looking for an experienced Administrative Officer to join our Ric Airtec Indusys, Inc. team.

About the Position

The ideal candidate will possess excellent administrative skills and be able to perform a variety of tasks to support the smooth operation of our business.

  1. Receiving and directing telephone calls in a professional and courteous manner.
  2. Monitoring company email and responding promptly to messages.
  3. Providing administrative support to the sales team, including follow-up with foreign suppliers, couriers, and customs brokers.
  4. Coordinating with brokers to ensure timely release of imported shipments and obtaining necessary documentation.
  5. Preparing regular reports (e.g., Sales Reports, Expense Reports) to facilitate informed decision-making.
  6. Ensuring compliance with customer documentation requirements (e.g., uploading invoices, sending out documents).
  7. Supporting clients with their queries and requests (e.g., providing quotations or answering basic questions).

Requirements

  • Proven proficiency in MS Office or Open Office (Excel, Word, PowerPoint).
  • Exceptional time management skills and ability to prioritize tasks effectively.
  • Highly developed attention to detail and problem-solving skills.
  • Excellent written and verbal English communication skills.
  • Strong organizational skills with ability to multitask efficiently.
  • Degree in Engineering; additional qualification beneficial with experience in similar role.