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23 hours ago
This role is pivotal to maintaining seamless daily operations and delivering exceptional customer service in an expanding automotive services environment.
Key Responsibilities- Prepare and dispatch accurate quotes via email by interpreting the Excel-based pricing matrix and utilizing CRM templates.
- Maintain precise records of quotes and customer correspondence.
- Provide timely and professional responses to customer inquiries, encompassing management of Facebook messages and comments.
- Handle inbound and outbound calls once quoting proficiency has been achieved.
- Support other general administrative duties as required to facilitate business operations.
- Degree in Business Administration, Communications, or a related field.
- A minimum of 3 years' experience in a sales administration role or similar.
- Strong written English skills with excellent attention to detail.
- Prior experience in quoting, administration, or customer service roles.
- Proficiency with Microsoft Excel and general office software.
- Familiarity with CRM systems (training provided).
- Exposure to the automotive industry (advantageous but not mandatory).
- A proactive attitude, willingness to learn, and commitment to career development.
We offer a supportive and rewarding career experience, including opportunities to work with leading companies, training programs for career advancement, and a people-first culture.
You will have the chance to collaborate directly with clients across Australia, New Zealand, and the UK as part of their team.
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