
Academic Service Coordinator
1 day ago
This role is ideal for someone who thrives in a virtual environment and can provide exceptional support to students and their families. We are seeking an experienced Student Success Coach to join our team.
- The Student Success Coach plays a crucial role in the success of our organization by coordinating instructors, tracking student progress, and providing quality customer service.
- They will actively support our Regional Operations team and provide outstanding academic services to students and their families.
- Our ideal candidate will be able to operate seamlessly in a virtual operating environment, maintain our operating standards, and ensure delivery of programs and initiatives for our students and school district partners.
- They will also meet operational excellence standards, provide virtual administrative support, manage class schedules, monitor student progress, and conduct conferences with partner program directors.
Key Responsibilities:
- Coordinate instructors and track student progress
- Provide quality customer service
- Support Regional Operations
- Manage class schedules
- Monitor student progress
- Conduct conferences with partner program directors
Requirements:
- Time management, planning, and prioritization
- Ability to organize and manage multiple responsibilities successfully
- Exhibits professional and approachable demeanor
- Ability to prioritize and focus on key objectives
- Effective communications in virtual environments
- Proficient in using all communication media
- Ability to build engagement and trust in virtual relationships
- Works Well With Others
- Learning agility - able to adapt to changes in work environment
- Able to acquire new skills as required
- Ability to engage, manage and grow virtual relationships
- Ability to work independently
Benefits:
- Fully Remote Work Arrangement
- Professional Development Opportunities
- Competitive Compensation Package
- Comprehensive Benefits Program
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