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The Inflatable Island Beach Club is seeking a highly skilled and experienced Food Service Director to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that our customers receive an exceptional dining experience.
Responsibilities
- Front of House Management: Coordinate daily Front of the House restaurant operations, including managing staff, supervising shifts, and maintaining a clean and welcoming environment for our customers.
- Customer Service: Deliver superior service and maximize customer satisfaction by responding efficiently and accurately to customer complaints, providing excellent communication skills, and creating a positive atmosphere.
- Purchasing and Inventory: Regularly review product quality, research new vendors, estimate future needs for goods, kitchen utensils, and cleaning products, and ensure compliance with sanitation and safety regulations.
- Staff Performance: Appraise staff performance, provide feedback to improve productivity, train new and current employees on proper customer service practices, and implement policies and protocols to maintain future restaurant operations.