Shift Leader

4 days ago


Manila, National Capital Region, Philippines Robinsons Supermarket Corporation Full time

About the Role:

The Shift Leader is a critical position in our store operations. Reporting directly to the Store Supervisor, this role involves overseeing daily store activities, ensuring seamless customer service, and driving sales growth.

Main Responsibilities:

  1. Lead a team of employees during shifts, providing guidance on operational standards and company policies.
  2. Maintain high-quality customer service, addressing customer complaints and resolving issues promptly.
  3. Ensure efficient cash handling procedures, monitoring petty cash funds, change funds, and cashier's funds.
  4. Conduct regular walk-throughs to monitor store conditions, adhering to food safety standards and SOE Checklist requirements.
  5. Report discrepancies and losses to the Store Supervisor, implementing corrective actions as needed.
  6. Communicate effectively with employees, providing constructive feedback and coaching.


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