
Care Team Support Specialist
1 day ago
We are seeking a dedicated support specialist to provide high-quality assistance to our care teams.
This full-time role is crucial in ensuring the smooth coordination of services for our clients.
Key Responsibilities- Provide daily administrative support to care coordinators.
- Assist in scheduling and coordinating services for clients.
- Maintain accurate and up-to-date client records and documentation.
- Escalate case management or clinical concerns to the relevant care coordinator when needed.
- Liaise with clients, families, service providers, and external stakeholders in a professional manner.
- Minimum 3 years of experience in administration and customer service within the aged care or disability sector.
- Excellent written and verbal English communication skills.
- Strong organisational and time-management skills with the ability to manage competing priorities.
- Proficient in Microsoft Office and client management systems.
- Demonstrated ability to handle sensitive information with confidentiality and professionalism.
This role offers opportunities for leadership, expertise, and global exposure. You will have access to monthly coaching, training, and career development, as well as flexible work arrangements and social impact activities.
We empower partners to attract and keep qualified members, sharing knowledge to unleash potential and grow scaling teams for businesses.
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