Senior Restaurant Operations Manager
2 days ago
The Restaurant Manager will oversee the daily operations of two restaurants and a bar, ensuring smooth running and exceptional customer service.
Key Responsibilities:
- Manage and lead a team of front-of-house and back-of-house staff to deliver top-notch customer experiences.
- Develop and implement strategies to maximize revenue and improve overall efficiency.
- Oversee inventory management, food preparation, and quality control to maintain high standards.
- Handle customer inquiries, feedback, and complaints in a professional manner.
- Ensure compliance with all relevant health, safety, and hygiene regulations.
- Collaborate with the culinary team to develop new menu items and enhance the dining experience.
- Provide training and development opportunities for staff to foster a positive work environment.
Requirements:
- Minimum 5 years' experience in a similar Restaurant Manager or Assistant Manager role.
- Experience in managing multiple restaurants is a plus.
- Strong leadership and people management skills with the ability to motivate and inspire a team.
- Excellent customer service orientation and problem-solving abilities.
- Proficient in inventory management, budgeting, and financial controls.
- Thorough understanding of food safety, health, and hygiene regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills.
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