
Administrative Operations Specialist
1 week ago
Virtual Assistant Job Opportunity
The ideal candidate will provide administrative and operational support in a fast-paced environment.
Key Responsibilities:- Manage and organize company email inboxes with timely responses and follow-ups.
- Handle intake calls from patients, families, and referral sources professionally and empathetically.
- Assist with insurance verification, prior authorizations, and documentation support.
- Coordinate and process referrals from hospitals, clinics, and case managers.
- Communicate effectively with case managers, patients, and internal staff for seamless care coordination.
- Use RingCentral for call management and communication.
- Maintain accurate records and documentation within our CRM system and EMR software.
- Support the healthcare team with scheduling, data entry, and administrative tasks as needed.
- Uphold confidentiality and compliance with HIPAA regulations.
- Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role is required.
- Familiarity with insurance processes, referrals, and prior authorizations in healthcare is essential.
- Proficiency with RingCentral, CRM platforms, and EMR software is necessary.
- Strong organizational skills with excellent attention to detail are required.
- Excellent verbal and written communication skills are essential.
- Ability to multitask, prioritize, and work independently in a remote setting is necessary.
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
- A competitive compensation package.
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