Ecommerce Client Manager

1 day ago

Cainta, Calabarzon, Philippines beBeeClient Full time $80,000 - $120,000
Remote Account Management Position

This is a full-time opportunity for an experienced professional to manage client accounts in the e-commerce space.

  • As the primary point of contact, you will ensure clear and effective communication with clients.
  • You will proactively manage and resolve account-related issues to prevent escalations.
  • Account health will be maintained by monitoring key performance indicators and ensuring compliance with relevant policies.
  • You will coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
  • Day-to-day account administration tasks will be handled efficiently and accurately.
  • Regular reports and insights will be provided to clients on account performance and potential improvements.
  • Opportunities to enhance client satisfaction and maintain long-term relationships will be identified.
Requirements
  • A minimum of 3 years of experience in account management, customer success, or client-facing roles.
  • Strong communication skills with the ability to manage client relationships effectively.
  • The ability to problem-solve and handle account challenges with a proactive mindset is essential.
  • Highly organized and detail-oriented individuals capable of managing multiple client accounts simultaneously are ideal candidates.
  • Experience working in a fast-paced environment with shifting priorities is necessary.
  • The ability to work independently while collaborating with remote teams is required.

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