Global Service Delivery Leader

ResponsibilitiesAs an Operations Manager at Carelon Global Solutions Philippines, your key responsibilities will include:Leading a team of customer-facing staff to ensure seamless service delivery and exceptional client satisfaction.Developing and maintaining departmental policies and procedures to drive operational excellence.Conducting regular audits to...

Unlock Your Potential with WNS Global ServicesAre you ready to take your career to the next level? As a Travel Specialist, you will play a critical role in delivering exceptional customer experiences and driving business growth through efficient travel management.Our Company OverviewAt WNS Global Services, we pride ourselves on being a leader in the BPM...

Fujitsu Philippines Global Delivery Center is a leading provider of IT services in the Asia-Pacific region. As part of Fujitsu Limited Japan, we have 80 years of rich history and a global network of experts.The role of Global Delivery Center Project Specialist is crucial in delivering high-quality services to our clients. This involves working as part of a...

Service Excellence LeaderWe are seeking a highly motivated and experienced Service Excellence Leader to join our Call Center team. In this role, you will be responsible for leading the team to deliver exceptional customer experiences, drive improvements in service levels, and enhance operational efficiency.Key Responsibilities:Develop Service Strategy:...

About the JobWe are seeking a skilled clinical lead to manage a team of mental health professionals and provide clinical supervision to ensure their performance meets all delivery objectives.Main ResponsibilitiesClinical Team Management: Provide clinical supervision to a team of mental health professionals, discussing key client cases to ensure the highest...

Job DescriptionElevate client experience with exceptional service, evaluate and recommend performance enhancements to achieve key performance indicators. Collaborate with operations teams to exceed targets by achieving over 100% of goals.Key Responsibilities:Optimize revenue generation by evaluating MSAs, reducing unnecessary costs, leakages, and potential...

Do you thrive in a team environment and have a passion for delivering exceptional customer experiences? As a Service Delivery Specialist, you will play a critical role in ensuring seamless delivery of services to our users.ResponsibilitiesWork collaboratively with colleagues to resolve user issues efficiently and effectively.Utilize strong analytical and...

Job SummaryThis is an exciting opportunity to join TTEC as a Service Delivery Team Lead and play a key role in driving business growth and excellence.As a Service Delivery Team Lead, you'll be responsible for leading a team of customer service representatives, ensuring they have the necessary tools and resources to deliver exceptional customer...

Our mission at WNS is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. As a Transformational Quality Manager, you will play a vital role in driving business growth and excellence through operational efficiency and domain expertise.Job Description:Lead teams to achieve metric goals and complete monthly...

We're on the hunt for a skilled Service Delivery Expert to join our team at Gratitude Philippines! As a key member of our client services group, you'll be responsible for delivering exceptional service to our clients and driving business growth through innovative solutions.About the Job:This is a challenging yet rewarding role that requires strong analytical...