Transformational Quality Leader
5 days ago
Our mission at WNS is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. As a Transformational Quality Manager, you will play a vital role in driving business growth and excellence through operational efficiency and domain expertise.
Job Description:- Lead teams to achieve metric goals and complete monthly deliverables.
- Manage team performance and provide effective coaching and constructive feedback to subordinates.
- Perform administrative tasks for operational support.
We are a global Business Process Management (BPM) leader with over 44,000 professionals serving across 60 delivery centers in 16 countries worldwide. Our services include BPM, customer interaction services, finance and accounting, research and analytics, technology solutions, and industry-specific businesses.
Requirements:- Preferably College Graduate
- Overall 7 to 9 years of BPO experience
- Must have at least 3 to 5 years of work experience as a Transformational Quality Manager
- Preferably Greenbelt / Blackbelt Certified
We promise our employees a culture of Outperformance, engagement, celebration, and best-in-class benefits including free HMO coverage from Day 1. Contribute to society through our WNS Cares Foundation and make an impact in the community.
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