
Staffing Specialist
24 hours ago
Workforce Planning Specialist
We are seeking a skilled professional to oversee workforce planning using forecast models.
You will report directly to the senior management team and collaborate with other teams to ensure optimal staffing levels.
- Develop and implement workforce planning strategies to ensure optimal staffing levels.
- Monitor and manage absenteeism and attrition on a daily basis.
- Collaborate with Talent Acquisition, Operations, and Training teams to ensure new hires are matched to the right clients.
- Utilize data analysis tools to match idle talent with active opportunities in partnership with Talent Acquisition.
- Manage offboarding processes to ensure the timely removal of tools and system access for employees exiting the company.
- Track account churn and work with leadership and Talent Acquisition to secure timely replacements.
- Maintain a centralized database of all active employees, including accurate organizational charts and reporting lines.
- Provide daily workforce health updates and coordinate staffing needs with Talent Acquisition and Operations as required.
Requirements:
- Proven experience in workforce management, preferably in a BPO or remote work environment.
- Strong analytical skills and ability to forecast workforce needs.
- Proficiency in workforce tools and data management systems.
- Excellent communication and collaboration skills.
- Highly organized with exceptional attention to detail.
About Us:
Our team values professional growth and development. We offer a competitive salary and permanent remote work setup.
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