Broker Onboarding Specialist

5 days ago


Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱900,000 - ₱1,200,000
About the Role

The Onboarding Administrator will play a pivotal role in facilitating the seamless onboarding process for our brokers. This dynamic position requires strong communication and organizational skills.

Main Responsibilities:

  • Deliver exceptional customer service by consistently following up with brokers, maintaining regular contact, and addressing their queries via phone or email.
  • Assist brokers in completing their application documents by collecting, reviewing, and uploading all required paperwork.
  • Maintain accurate data management by updating internal databases and tracking sheets.
  • Contribute to process improvement initiatives by working closely with the Team Leader.

Qualifications:

  • A minimum of 2 years of experience in a customer-facing or administrative role in a fast-paced environment.
  • Strong written and verbal communication skills.
  • An outstanding customer service orientation.

Working Arrangements:

  • Work from home arrangement available.
  • A competitive salary package and regular performance reviews.
  • Access to training resources and knowledge base tools.
  • HMO coverage and other benefits as per company policy.

This role is an excellent opportunity for someone who is detail-oriented, organized, and enjoys providing top-notch customer service.



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