Entry Level Customer Service Representative

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About Neksjob

We are a dynamic organization committed to delivering exceptional customer experiences. Our team is dedicated to providing world-class support and ensuring our customers receive the highest level of service.

Salary Information

Competitive salary ranging from $18,000 to $22,000 per annum, depending on experience and qualifications.

Job Description

We are seeking an experienced BPO Specialist with strong communication skills to join our team as a Voice Account Specialist. As a key member of our customer service team, you will be responsible for responding to incoming calls, answering customer inquiries, troubleshooting problems, and providing information about our products and services.

Responsibilities
  • Respond to incoming calls from customers in a professional and courteous manner
  • Answer customer inquiries and provide information about our products and services
  • Troubleshoot problems and resolve issues efficiently
  • Provide excellent customer service and ensure high levels of customer satisfaction
Qualifications
  • High school graduate or equivalent
  • At least 1 year of call center experience with a voice account
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity targets
Benefits

We offer a range of benefits to our employees, including:

  • Competitive salary
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promotion within the company
  • Comprehensive healthcare benefits
Why Choose Us?

Neksjob offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to helping our employees achieve their full potential and reach their career goals.



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