Senior Customer Service Representative

1 week ago


Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at Neksjob Corporation. In this role, you will be responsible for providing exceptional customer service to our clients through various channels including phone, email, and in-person interactions.

Responsibilities

The primary responsibility of the Senior Customer Service Representative is to respond to customer inquiries, resolve issues, and provide information about our products or services. You will also be required to troubleshoot problems, address complaints, and escalate complex issues to senior management when necessary.

Key Responsibilities:
  • Respond to incoming calls from customers, answer questions and inquiries, and provide information about our products or services
  • Troubleshoot problems and resolve issues in a timely and efficient manner
  • Address customer complaints and concerns in a professional and courteous manner
  • Educate customers on our products or services and provide guidance on how to use them effectively
  • Collaborate with cross-functional teams to resolve complex issues and improve customer satisfaction
Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, as well as a strong ability to work in a fast-paced environment. You should also be able to multitask, prioritize tasks, and manage multiple projects simultaneously.

Requirements:
  • Bachelor's degree in any field or equivalent experience
  • At least 12 months of customer service experience or call center experience
  • Must be 21 years old and above only
  • Original copy of NBI Clearance required before start date
  • Willingness to work onsite
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Multitasking and prioritization skills
Benefits

We offer a competitive salary and exciting performance bonuses and account-specific allowances. Our comprehensive healthcare benefits ensure that you and your loved ones are taken care of. We also offer career advancement opportunities and promote within the company.

As a Senior Customer Service Representative, you can expect to earn an estimated annual salary of around $45,000, depending on your level of experience and qualifications.



  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Title:Senior Customer Service Representative">About the Role:We are seeking a highly skilled Senior Customer Service Representative to join our team at Manpower Core Group Inc. in Quezon city. As a key member of our customer service department, you will be responsible for providing exceptional support to our internal and external customers.">Key...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. In this role, you will be responsible for providing exceptional customer service to our clients.About the JobThis is an exciting opportunity to start your career with Neksjob as a Customer Service Representative in Fairview Terraces. You will work on site and have...


  • Quezon City, National Capital Region, Philippines NeksJob Full time

    Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at NeksJob. As a key member of our call center team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming calls from customers, answering questions and inquiries...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our products or...


  • Quezon City, National Capital Region, Philippines GDV Stackph Full time

    **Furniture Account Opportunity**At GDV Stackph, we're seeking a skilled Senior Customer Service Representative to join our team! This role focuses on providing exceptional service to our furniture account clients, ensuring their needs are met with professionalism and efficiency.Key Responsibilities:Deliver top-notch customer support via voice...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    About NeksjobWe are a dynamic and forward-thinking company, always looking for ways to improve our services. Our team is dedicated to providing excellent customer support, ensuring that our customers have a positive experience with our products or services.Salary InformationThe estimated salary for this position is $25,000 - $35,000 per year, depending on...


  • Mandaluyong City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    **Job Title:** Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a smooth customer experience, and contributing to the growth and success of our...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Virtual Interview - Customer Service Representative - Neksjob **Your Day-to-Day** As a Virtual Customer Service Representative at Neksjob, you will be responsible for answering incoming calls from customers, resolving their inquiries and requests in a timely and professional manner. You will utilize various client-based tools and applications to manage and...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeAbout Us: At Neksjob, we value our customers and strive to provide them with exceptional service. We are looking for a highly skilled Customer Service Representative to join our team.Job Description:We are seeking an experienced Customer Service Representative to handle incoming calls from customers, resolve their...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced customer service representative to join our team at Neksjob Philippines.About the RoleThis is an exciting opportunity for individuals who enjoy interacting with customers, providing excellent service, and resolving issues in a timely and professional manner.The ideal...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Summary:As a Customer Service Representative with Neksjob, you will be responsible for providing exceptional support to our customers. Your primary duties will include responding to incoming calls, answering questions and inquiries, and troubleshooting problems related to our products or services.Key Responsibilities:• Respond to customer calls and...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    About the Role:At Neksjob Philippines, we're seeking highly skilled Customer Service Representatives to handle concerns and complaints regarding goods and services. This role involves assisting consumers with returns, upgrades, and purchases, as well as providing guidance and technical support. Our ideal candidate will be based in a residence, call center,...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and services.Key...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Neksjob Philippines. As a key member of our customer support team, you will be responsible for providing excellent service to our customers through various communication channels.Main Responsibilities:Respond to customer inquiries and concerns via phone, email, or...


  • Quezon City, National Capital Region, Philippines Recruiter PH Full time

    We are seeking highly skilled and experienced Customer Service Representatives to join our team at Recruiter PH in Eastwood, QC. As a key member of our operations team, you will be responsible for providing exceptional customer service to our international clients.About UsAt Recruiter PH, we pride ourselves on delivering top-notch recruitment solutions that...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Role OverviewAt Neksjob Philippines, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for attracting potential customers by answering product and service questions and suggesting information about other products and services. Your excellent communication skills...


  • Quezon City, National Capital Region, Philippines Recruiter PH Full time

    We are looking for skilled customer service representatives to join our team at Recruiter PH.About the RoleThe ideal candidate will have experience working in a fast-paced BPO environment, handling international account customer service inquiries. Strong English communication skills and computer literacy are essential for this role.ResponsibilitiesProvide...


  • Quezon City, National Capital Region, Philippines NeksJob Full time

    About NeksJobWe are a dynamic retail company dedicated to delivering exceptional customer experiences. Our mission is to create a welcoming environment for our customers and provide them with the best possible service.Estimated Salary: $25,000 - $35,000 per yearJob DescriptionThe Customer Service Representative will be responsible for delivering outstanding...