
Automotive Finance Professional
2 weeks ago
Job Role: Automotive Finance Specialist
This role offers the opportunity to excel in a dynamic environment, working with customers to find personalized auto finance and refinance solutions. Key responsibilities include delivering exceptional customer service, responding to inquiries, and offering additional finance and coverage options.
The ideal candidate will possess strong communication skills, be able to work independently, and have a high level of organization. Proficiency in Microsoft Office and Teams is required, with intermediate Excel ability. Experience with CRMs is preferred.
Key Skills:
- Customer Engagement: Provide tailored auto finance and refinance options to meet customer needs
- Loan Processing: Facilitate loan applications from start to finish, ensuring all required documentation is accurately completed and submitted
- Product Knowledge: Maintain a deep understanding of products to effectively offer and explain additional options to customers
- Sales Acumen: Develop sales skills to present benefits of loan options and sell additional products
What We're Looking For:
We seek individuals who thrive in energetic environments and possess a knack for engaging interactions. While experience in sales is an advantageous asset, it's the versatility and adaptability of a candidate that truly shines in this role.
Required Skills:
- Customer Service Excellence: Provide top-notch service
- Automotive Industry Savvy: Understand the fast-paced nature of the automotive world
- Call Center Expertise: Manage high-volume calls with patience and efficiency
- Sales Acumen: Persuade and meet targets effectively
What You Need:
- Education: High school diploma or equivalent required
- Language/Communication/Interpersonal: Fluency in English and strong verbal and written communication skills
- Math Skills: Basic computation skills
- High Level of Organization: Manage time, energy, and workspace well
- Analytical: Detail-oriented with the ability to organize, prioritize, and work independently
- Reasoning Ability: Apply common sense understanding to carry out detailed instructions
- Technical: Proficient in Microsoft Office and Teams, with intermediate Excel ability
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