Full-time Remote Customer Support Position

2 days ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱1,200,000 - ₱2,500,000
Customer Service Associate Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional service to our customers through multiple communication channels.

This is a fantastic opportunity to work in a dynamic environment where you can grow professionally and personally. If you have a passion for delivering outstanding customer experiences and are looking for a challenging yet rewarding role, we encourage you to apply.

The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to resolve customer complaints efficiently. Strong problem-solving skills and a positive attitude are also essential for success in this position.

  • Provide high-quality customer service through various communication channels, including phone, email, and chat.
  • Acknowledge and resolve customer complaints in a timely and professional manner.
  • Maintain a positive and empathetic attitude when interacting with customers.
Requirements
  • Good English communication skills, especially in the written word (C1 level).
  • Availability for work in shifts and during weekends (our support is available 24/7, 365 days a year).
  • Strong desire for learning new things.
  • Problem-solving aptitude.

What We Offer:

  • Possibility to work fully remotely.
  • Opportunity to work with teams that value innovation and excellence.
  • Additional social packages, including free English lessons, 50% discount codes for games every two months, seniority program; mental health platform and others.
  • Company bonus system paid monthly.
  • All the tools and equipment necessary to perform your duties.
  • A clear career path with several directions to choose from.
  • An opportunity to learn several types of expertise, including ambassadorships with other departments and units at Kinguin.
Recruitment Process
  • English test
  • People interview (45-60 minutes)
  • Interview with the Hiring Manager (30-60 minutes)

  • Full-Time Remote Administrative Support Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeAdministrative Full time ₱1,200 - ₱1,500

    We are seeking a highly organized and detail-oriented Full-Time Remote Administrative Support Specialist to support our remote team in day-to-day administrative tasks. Ad hoc administrative support will also be required across other teams.Job Description:The ideal candidate is tech-savvy, with the ability to manage multiple tasks remotely while ensuring...

  • Full-Time Cashier Position

    7 days ago

    Cebu City, Central Visayas, Philippines beBeeCashier Full time ₱210,000 - ₱305,000

    Role OverviewThis role is ideal for individuals seeking a full-time, on-site position as a cashier in Cebu.The successful candidate will be responsible for greeting customers, handling transactions accurately, maintaining organized cash drawers, and delivering exceptional customer service.Key responsibilities include processing payments, balancing the cash...

  • Remote Interpreter Position

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeInterpreter Full time ₱600,000 - ₱1,200,000

    About the RoleThis is a remote, full-time position for fluent bilingual speakers (English & Mandarin) to work as Over-the-Phone Interpreters (OPI) and Video Remote Interpreters (VRI).As an interpreter, you will be responsible for interpreting live calls between English and Mandarin in various industries such as healthcare, legal, customer service, and...

  • Remote Customer Support Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    At Emergency Trade Services, we offer 24/7 emergency response solutions to clients nationwide. Our team of professionals is dedicated to providing exceptional customer service, ensuring a prompt resolution to any situation.About the RoleThis full-time remote position involves handling customer inquiries, resolving issues efficiently, and delivering...

  • Real Time Analyst

    5 days ago

    Cebu City, Central Visayas, Philippines Ethos Support Full time $70,000 - $120,000 per year

    Job SummaryThe Real-Time Analyst is responsible for monitoring and managing the real-time performance across multiple queues and accounts. This role involves analyzing data, identifying trends, and making recommendations to ensure optimal staffing levels and service levels are maintained. The Real-Time Analyst works closely with the operations team to...

  • Part-Time Note Writer

    4 days ago

    Cebu City, Central Visayas, Philippines Remote VA Part time

    OverviewWe are seeking a detail-oriented and reliable Note Writer to support mental health professionals by creating and reviewing clinical notes with the assistance of ChatGPT. The role involves accurately entering finalized notes into 3–5 different platforms while maintaining confidentiality and consistency.Key ResponsibilitiesDraft, review, and refine...

  • WAH Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines SUNRISE SEARCH & SUPPORT INC Full time $30,000 - $50,000 per year

    About the role Sunrise Search & Support Inc. is seeking a talented Work-From-Home (WAH) Customer Service Representative to join our team in Cebu City, Cebu. This is a full-time position with the opportunity to work remotely, providing exceptional customer service and support to our clients. As a key member of our customer service team, you will play a vital...

  • Remote Digital Marketing Assistant

    2 days ago

    Mandaue City, Central Visayas, Philippines beBeeDigital Full time ₱4,000,000 - ₱6,000,000

    Job OverviewWe are seeking a highly skilled Digital Marketing Virtual Assistant to join our team. The ideal candidate will have experience in conducting keyword research, optimizing content for search engines, and managing digital marketing campaigns.About the RoleThe successful candidate will be responsible for supporting clients' success by managing...

  • Customer Service Remote Position

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱350,000 - ₱550,000

    Remote Customer Service RepresentativeWe are seeking a dedicated and detail-oriented customer service professional to join our team as a remote representative.Key Responsibilities:Process online order refunds accurately and promptlyGenerate and manage shipping labels for outgoing packagesRespond to customer phone calls with professionalism and...

  • Full Time Barista

    1 week ago

    Cebu City, Central Visayas, Philippines La Creme Full time ₱156,000 per year

    We are looking for 2 skilled and passionate Baristas to join our team If you have a love for coffee, enjoy creating memorable customer experiences, and thrive in a fast-paced café environment, we want to hear from you.As a Barista, you will be responsible for preparing high-quality coffee and beverages, providing excellent customer service, and maintaining...