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Business Process Optimizer

1 week ago

Pasig, National Capital Region, Philippines Jollibee Group Full time

About the Position

The Process Improvement Manager role is responsible for the integration and/or development of required processes that deliver effective systems in store management. The ideal candidate will provide innovative solutions by adapting new and better technology to achieve higher levels of systems excellence, store efficiency, and new store models.

  • Main Responsibilities:
  • Lead development of continuous improvement programs for store service systems, kitchen equipment, and facilities
  • Evaluate technology solutions for significant cost-effective process improvements
  • Effectively manage key projects from exploration to post-evaluation, ensuring communication and integration
  • Review and endorse project proposals for final approval, ensuring accuracy and alignment with business goals
  • Plan and develop short-term and long-term programs to improve store processes
  • Integrate and endorse recommended improvements in standards, policies, and guidelines affecting overall speed and quality of service

About Us

The Jollibee Group is a leading fast-food chain in the Asia-Pacific region, known for its delicious burgers, chickenjoy, and other mouth-watering menu items. We are committed to providing excellent customer service and driving innovation in store operations. Join our team and be part of our mission to become the most loved quick-service restaurant brand globally.