Customer Service Representative

3 days ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time $40,000 - $50,000
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused professional to handle inbound and outbound calls, resolve customer issues, and provide exceptional service.

  • Key responsibilities include handling incoming calls professionally and efficiently, resolving customer issues through effective problem-solving, accurately documenting interactions, and guiding customers through options to find the best solutions.
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous call center experience is preferred, but not required
  • A strong command of the English language
  • Excellent typing skills (20+ WPM)
  • Basic proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
About the Opportunity:

This is an excellent chance to contribute to high-impact projects with some of the world's most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

MCI specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time.

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