Customer Service Representative

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomer Full time ₱180,000 - ₱220,000

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and resolving issues in a timely manner.

  • You will respond to customer inquiries via phone or other communication channels, providing accurate and helpful information.
  • You will escalate complex issues to supervisors as needed, ensuring that customers receive the support they require.
  • You will maintain accurate records of customer interactions and updates, using your knowledge of company policies and procedures to inform your decisions.
  • You will provide feedback and suggestions for process improvements, helping us to continually enhance our services.

About the Role

  • This is a full-time position, with opportunities for advancement and professional growth.
  • You will work in a fast-paced environment, collaborating with colleagues to achieve shared goals.
  • You will have access to ongoing training and development opportunities, helping you to build your skills and expertise.
  • You will be part of a diverse and inclusive team, committed to delivering excellent service to our clients.

Requirements

  • You must have a high school diploma or equivalent.
  • You should have at least 1 year of customer service experience, with a proven track record of delivering excellent results.
  • You must have excellent communication and interpersonal skills, with the ability to work effectively with people from diverse backgrounds.
  • You must be able to work in a fast-paced environment, with multiple priorities and deadlines.

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