Customer Service Representative

13 hours ago

Ayala Alabang, National Capital Region, Philippines E-Solutions Full time ₱18,000 - ₱21,000 per year

Job Title:
Customer Service Representative – Insurance Account

Location:
Alabang

Work Schedule:
Day Shift

Salary Range:
₱18,000 – ₱21,000

Openings:
30

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as
Customer Service Representatives
for an
Insurance account
based in
Alabang
. In this role, you will handle customer inquiries, provide support on insurance-related concerns, and ensure a high level of client satisfaction.

Responsibilities:

  • Handle inbound and/or outbound calls regarding insurance products and services.
  • Assist customers with policy information, billing, claims, and other inquiries.
  • Resolve customer concerns efficiently and professionally.
  • Maintain accurate and detailed records of interactions.
  • Meet performance metrics and quality standards set by the company.

Qualifications:

  • Must have completed
    at least 2 years in college
    .
  • With
    at least 1 year of BPO experience
    .
  • Strong communication and problem-solving skills.
  • Amenable to work onsite in
    Alabang
    .
  • Willing to work on a
    day shift schedule
    .

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