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Front Office Coordinator

4 weeks ago

Cebu, Philippines Asmara Urban Resort and Lifestyle Village Full time
Front Office Job Description

We are seeking a highly skilled and organized Front Office professional to join our team at Asmara Urban Resort and Lifestyle Village.

Key Responsibilities:
  • Greeting Visitors: Welcoming and assisting visitors or guests upon arrival, ensuring a warm and inviting experience.
  • Answering Inquiries: Providing accurate and timely information about our organization, services, and local area.
  • Handling Complaints: Addressing and resolving customer complaints in a professional and courteous manner.
  • Answering Phones: Managing incoming calls, directing them to the appropriate person or department, and taking messages.
  • Scheduling Appointments: Coordinating and scheduling meetings, appointments, and reservations with ease.
  • Mail Management: Sorting, distributing, and sending mail and packages efficiently.
  • Maintaining Logs: Keeping accurate records of visitor information, calls, and other relevant data.
  • Updating Databases: Ensuring that databases are current and accurate with necessary information.
  • File Management: Organizing and maintaining electronic and paper files in a secure and accessible manner.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a detail-oriented and customer-focused individual, we encourage you to apply for this exciting opportunity.