US Healthcare Operations Manager
1 day ago
Are you passionate about delivering exceptional patient care? Do you have experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling?
About the RoleAs a US Healthcare Coordinator at Snapscale, you will play a vital role in ensuring seamless operations in our clinic. This position involves coordinating various tasks to provide excellent patient care and support.
Key Responsibilities- We verify patient benefits to ensure they receive the necessary care.
- Patient reactivations are also conducted by the successful candidate.
- Inbound calls are answered with empathy and understanding.
- Appointment follow-ups are performed to ensure smooth scheduling.
- Outbound calls are made to leads to communicate important information.
- Patient appointments are scheduled and rescheduled accordingly.
- Electronic Medical Records (EMR) are managed efficiently.
- Clinic virtual kiosks are monitored to enhance patient experience.
- We offer Health Maintenance Organization (HMO) benefits to our employees.
- Government-mandated benefits are also provided.
- A highly-competitive compensation package is offered to attract top talent.
- A transportation allowance is given to aid daily commute.
- Abundant opportunities for career growth and development are available.
- A fun and healthy working environment is maintained.
- Candidates must be comfortable working with US-based clinics and physicians.
- Experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling is required.
- Medical billing and coding experience is a plus.
- Empathy is essential for this role.
- Candidates must be proficient in both written and verbal English.
- Organized and detail-oriented individuals are preferred.
- Candidates must be open to work on onsite setup.
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