Strategist for Trust and Safety
1 day ago
We are seeking a Policy Strategist to join our team and play a key role in safeguarding our clients' platforms, users, and brands.
This is an exciting opportunity for an experienced professional to leverage their expertise in trust and safety policy to drive the development of cutting-edge tools and operational workflows.
Responsibilities:- Develop and refine policies in partnership with large-scale operations or BPO environments.
- Analyze policy effectiveness, identify pain points in application, and recommend practical solutions for improved efficiency and consistency.
- Act as a policy advisor to internal leaders and client contacts, providing clear interpretations and actionable insights.
- Monitor policy application, spot emerging trends or potential issues, and offer data-driven suggestions or solutions for policy refinement and program enhancement.
- 5+ years of experience in T&S policy, operations, content moderation, or a similar analytical and operational role.
- Proven ability to create frontline-ready SOPs from regulatory or legal guidance.
- Outstanding organizational skills, with the ability to manage multiple priorities and adapt to changing directions with limited guidance.
- Excellent verbal and written communication skills, with the ability to articulate complex policy concepts clearly and concisely to diverse audiences.
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