Operations Team Lead

**Job Summary:** We are seeking a highly skilled and experienced professional to lead our operations team. This is a challenging role that requires strong leadership, communication, and problem-solving skills.Responsibilities:Oversee the day-to-day activities of the operations teamEnsure seamless service delivery and high-quality performanceDevelop and...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

About the Job:Quality Assurance Team Lead (Clark, Pampanga) | OnsiteStart ASAP.Responsibilities:Monitor and assess the quality of inbound and/or outbound calls and other customer interactions (such as email and chat) to ensure accuracy and compliance with quality standards.Record and report quality issues and performance metrics for management review.Provide...

OverviewLocation: Angeles City, PH — Full-TimeMCI is a leading Business Process Outsourcing (BPO) company that provides tailored solutions to meet client needs. We are seeking an accomplished and detail-oriented Finance Team Lead with a CPA designation to lead our finance department. The ideal candidate will demonstrate strong leadership, a solid...

Connextis a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.About the Role:We are seeking an experiencedAccounting Team Leadto lead our general ledger and reporting processes. In...

Canonical is a pioneer of open-source software and operating systems for global enterprise and technology markets.Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.Our customers include the world's leading public cloud and silicon providers, and industry...

Lead with Impact as Our Next Customer Service Team LeadDo you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people management...

OverviewLead with Impact as Our Next Customer Service Team Lead. Do you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...

Work Arrangement: Onsite (Clark) Responsibilities:Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and...

About the Job: Quality Assurance Team Lead (Clark) | Onsite Requirements:QA Team lead background/experience Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. ...