Operations Team Lead

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

About the Job:Quality Assurance Team Lead (Clark, Pampanga) | OnsiteStart ASAP.Responsibilities:Monitor and assess the quality of inbound and/or outbound calls and other customer interactions (such as email and chat) to ensure accuracy and compliance with quality standards.Record and report quality issues and performance metrics for management review.Provide...

OverviewLocation: Angeles City, PH — Full-TimeMCI is a leading Business Process Outsourcing (BPO) company that provides tailored solutions to meet client needs. We are seeking an accomplished and detail-oriented Finance Team Lead with a CPA designation to lead our finance department. The ideal candidate will demonstrate strong leadership, a solid...

Connextis a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.About the Role:We are seeking an experiencedAccounting Team Leadto lead our general ledger and reporting processes. In...

Lead with Impact as Our Next Customer Service Team LeadDo you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people management...

OverviewLead with Impact as Our Next Customer Service Team Lead. Do you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...

Work Arrangement: Onsite (Clark) Responsibilities:Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and...

About the Job: Quality Assurance Team Lead (Clark) | Onsite Requirements:QA Team lead background/experience Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. ...

Job Title: Analyst Reporting and Analytics (Data Visualization Team Lead) Job Location: Clark, Pampanga (Onsite) Position Summary: TASQ is looking for a highly skilled and motivated Data Visualization Analyst/Team Lead who has strong experience in handling large datasets and creating impactful business intelligence dashboards. The ideal candidate will be...

We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...