Software Implementation Specialist
2 days ago
Job Description:
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- The Associate Solutions Consultant will be part of a team responsible for implementing Med-Metrix's Suite of Revenue Cycle Technology, focusing on Hospital and Professional Fee Front End Patient Access Workflow, Patient Accounting Workflow, and Denials Management Workflow.">
- Strong candidates have an understanding of software implementations and can support the project team during all phases, including planning, design, configuration, user acceptance testing, training, delivery, and monitoring of our AnalytX Technologies.">
Duties and Responsibilities:
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- Participate in internal assessment meetings with the Accounts Receivable Services department to develop design documentation in Visio that uses best practice recommendations of the Med-Metrix AnalytX Suite of Revenue Cycle Technology.">
- Develop and demonstrate an understanding of business needs, expectations, and requirements for each implementation.">
- Responsible for translating Visio documentation to pseudocode intended for the MMX Development and QA Teams.">
- Ability to problem-solve and analyze errors based on user acceptance testing results.">
- Ability to work with large data sets to identify potential improvement opportunities and present data to support these recommendations to the project team.">
- Support clients utilizing the AnalytX Suite of Products after deployment.">
- Diagnose application bugs and gather supporting technical documentation of issues working directly with the MMX Development and QA Teams to ensure all rules and actions are programmed to match processes outlined during design.">
- Lead ongoing support calls with existing customers post Go Live.">
- Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) standards when handling patients' protected health information (PHI).">
Required Skills and Qualifications:
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- Bachelor's Degree or equivalent work experience.">
- 1+ years prior experience in implementing and/or supporting software applications.">
- Experience documenting business rules and technical processes into logical structures and diagrams.">
- Ability to understand complex software applications.">
- Proven capability specifically with MS Excel and/or MS SQL Server with a desire to expand on those capabilities.">
- Able to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects with several teams.">
Benefits:
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- Work Set-Up: Work From Home.">
- Work Schedule: US hours, night shift; with willingness to work a flexible schedule and outside of the normal work schedule as needed.">
- Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.">
- Work Environment: The noise level in the work environment is usually minimal.">
Other Information:
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- Med-Metrix is an equal opportunity employer and welcomes applicants from diverse backgrounds.">
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