Short-Term Rental Guest Experience Specialist

2 days ago


Cainta, Calabarzon, Philippines beBeeHospitality Full time $9,600 - $12,000
Job Description">

As a key member of our guest services team, you will play a vital role in ensuring seamless and memorable experiences for our guests.

  • Promptly respond to guest inquiries and communications via phone or email
  • Effectively resolve guest issues to ensure satisfaction through efficient communication and problem-solving skills
  • Coordinate with internal teams, including cleaning and maintenance, to maintain high standards of service
Required Skills and Qualifications">
  • Proficiency with major online travel agency (OTA) booking channels, such as Airbnb, VRBO, Expedia, and Booking.com
  • Experience with short-term rental property management systems, preferably Guesty
  • Fluent written and verbal English language skills
  • Strong Google Workspace skills, specifically Gmail, Google Sheets, and Google Docs
  • Effective problem-solving and customer-focused mindset even under pressure
  • Ability to work independently and manage multiple tasks efficiently
Benefits">

Our company offers a competitive monthly salary, paid time off, vacation days, sick days, and additional benefits that contribute to your overall well-being.

The mentioned compensation includes base pay. Additional performance-based bonuses may be applicable.

Work Hours and Location">
  • Two full-time positions available: one overnight shift (EST hours) and one daytime shift (EST hours)
  • 40-hour workweek commitment required, not compatible with holding another job
Additional Requirements">
  • A distraction-free workspace with professional settings
  • Dual monitors for enhanced multitasking efficiency
  • Stable high-speed internet connection and backup plan
  • Computer capable of handling necessary software and tasks


  • Cainta, Calabarzon, Philippines beBeeFinancial Full time ₱7,200 - ₱7,800

    Short-Term Rental Financial ManagerWe are seeking an experienced finance professional to manage daily accounting operations for multiple short-term rental properties. The ideal candidate will be responsible for full-cycle accounting, financial reporting, and ensuring compliance across multiple platforms.Manage daily accounting operations for multiple...


  • Cainta, Calabarzon, Philippines beBeePropertyManagement Full time $7,000 - $8,000

    Job OpportunityWe are seeking a detail-oriented and organized individual to support our Property Management team.This role is responsible for assisting in the management of both long-term and short-term rental properties, ensuring high tenant satisfaction and efficient property performance.Facilitate tenant onboarding, prepare lease agreements, and manage...


  • Cainta, Calabarzon, Philippines beBeeProperty Full time ₱420,000 - ₱840,000

    We are seeking a diligent and skilled Property Manager to oversee the day-to-day operations of our rental properties. In this role, you will be responsible for ensuring that all aspects of property management run smoothly and efficiently.Key ResponsibilitiesManage short-term rental property operations, including maintenance coordination, guest satisfaction,...


  • Cainta, Calabarzon, Philippines beBeeAccountant Full time ₱228,000 - ₱278,000

    Property Accountant JobWe are looking for an experienced accounting professional to manage financial operations for short-term rental properties. The ideal candidate will be responsible for full-cycle accounting, financial reporting, and ensuring compliance across multiple platforms.Key Responsibilities:Manage daily accounting operations for multiple...


  • Cainta, Calabarzon, Philippines beBeeGuest Full time $60,000 - $75,000

    About the RoleAs a Guest Experience Manager, you will oversee the delivery of exceptional service to our guests. This involves managing a remote team of guest experience specialists, handling guest inquiries, and resolving issues in real-time.Main Responsibilities:Lead a team of 3-10 guest experience specialists to ensure seamless service delivery during...


  • Cainta, Calabarzon, Philippines beBeeDevelopment Full time ₱420,000 - ₱840,000

    Virtual Assistant JobThis is a highly versatile role that encompasses a wide range of responsibilities.The ideal candidate will possess excellent organizational skills, be able to multitask effectively, and have strong communication abilities.Manage daily operations of short-term rental properties, including coordinating maintenance, ensuring guest...

  • Portfolio Manager

    2 days ago


    Cainta, Calabarzon, Philippines beBeeOperations Full time ₱7,200 - ₱7,800

    Operations Associate Job DescriptionJob SummaryOur team is seeking an experienced Operations Associate to manage the daily operations of our short-term rental properties.Responsibilities:Manage day-to-day property operations, including scheduling and managing cleaners, maintenance staff, and contractors.Conduct quality checks to ensure property readiness and...


  • Cainta, Calabarzon, Philippines beBeeVideo Full time ₱300,000 - ₱500,000

    Video Content Specialist Job SummaryWe're seeking a skilled Video Content Specialist to help our clients thrive in the digital landscape. As part of our team, you'll be responsible for crafting high-quality, engaging short-form video content that captivates audiences on various social media platforms.Duties and Responsibilities:Edit short-form videos using...


  • Cainta, Calabarzon, Philippines beBeeCoordinators Full time ₱7,200 - ₱7,800

    Customer Service Coordinator Job DescriptionThis role involves handling incoming rental enquiries, collecting essential information and ensuring smooth communication throughout the application process.The ideal candidate will be customer-focused, highly responsive, and able to coordinate multiple applicants efficiently.Key Responsibilities:Monitor and...


  • Cainta, Calabarzon, Philippines beBeeSpecialist Full time $56,000 - $82,000

    About the RoleAt Coefficient, we are looking for highly skilled Support Specialists to join our team. This individual will be responsible for delivering exceptional customer support through various communication channels. The ideal candidate will be a problem solver with excellent written and verbal communication skills. They should be able to work in a...