Operations Specialist

2 days ago


LapuLapu City, Central Visayas, Philippines beBeeOperational Full time $40,000 - $50,000
Job Description

We are seeking a highly skilled Operations Specialist to join our team. In this role, you will be responsible for providing operational application support to end-users of the main production software and processes used within our organization.

You will work collaboratively with various internal teams to provide support on all 'Quote to Cash' applications, answer and evaluate incoming application support requests, and provide support to Voice Services staff.

Key Responsibilities:
  • Provide operational application support to end-users of the main production software and processes.
  • Collaborate with internal teams to resolve application issues and improve efficiency.
  • Analyze escalation data to identify trends and opportunities for improvement.
  • Develop and maintain user guides and related support content.
Required Skills and Qualifications:
  • Bachelor's degree in an IT or Business-related discipline.
  • Minimum 1 year of experience working with nexus/BOS.
  • Strong understanding of the Quote to Cash process.
  • Excellent communication and problem-solving skills.
Benefits:
  • Competitive compensation package.
  • Free shift meals.
  • Performance-based bonuses.
  • Paid vacation and sick leave.
  • Rice and transportation allowance.
  • Free medical and dental benefits.
Others:

We offer a dynamic and challenging work environment with opportunities for growth and development.



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