Leading Customer Care Projects

Healthcare Support SpecialistWe are seeking an experienced and detail-oriented individual to join our team, specializing in family medicine and internal medicine support.In this role, you will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within Athena...

About usHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care.Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies.We are now making this service available to other companies to...

Job SummaryThe Project Lead is responsible for overseeing operational tasks, ensuring seamless project delivery, and maintaining compliance with procurement regulations.Main Responsibilities:Coordinate the tendering process, preparing bid documents and reviewing proposals.Negotiate supplier contracts to optimize cost-effectiveness and quality.Oversee billing...

Job SummaryThis role is a vital part of our organization, ensuring the smooth coordination of services for aged care and disability clients.The successful candidate will provide day-to-day administrative support to the Care Coordinators, acting as the first point of contact for phone calls, emails, and in-person enquiries.Key ResponsibilitiesProvide...

At a leading healthcare organization, we specialize in recruiting and managing high-caliber staff for dynamic and growing facilities. Leveraging our extensive network, we connect clients with highly qualified professionals, offering tailored services to meet their unique needs.The Opportunity:We are seeking an experienced Medical Reviewer to join our team In...

Project Management OpportunityWe are seeking a highly skilled professional to oversee and drive the successful execution of various client and internal projects.Key Responsibilities:Lead end-to-end project management for assigned initiatives, developing detailed project plans, timelines, and resource allocation.Define project scope, goals, and deliverables...

Home Care SpecialistWe are seeking an ambitious Home Care Specialist to join our rapidly growing sales organization. This role will be responsible for driving revenue by discovering new customers, gathering insights from sales conversations, testing new data sources and sales processes, improving the quality and quantity of service providers on our platform,...

Job Title: Coordinated Care SpecialistAs a key member of our team, you will be responsible for coordinating caregiver schedules and ensuring seamless care delivery to seniors in their homes.This role requires strong organizational skills, attention to detail, and excellent communication abilities. You will work closely with caregivers and clients to ensure...

Job OverviewAs a key player in our organization, you will lead and manage our customer service function to deliver high-quality support experience to clients and partners. Your expertise will drive team performance, identify areas for improvement, and report insights to leadership.The ideal candidate will have at least 6 years of experience in customer...

Remote Digital Insurance Project Manager OpportunityThis is a high-profile opportunity to oversee and manage the implementation of new and/or existing projects within our operations.As a seasoned Project Manager, you will lead transformative projects in the insurtech industry by engaging and managing relationships with clients and stakeholders, leading...