Multilingual Technical Assistant

2 weeks ago


Pasay, National Capital Region, Philippines Stefanini, Inc Full time

Stefanini, Inc is looking for a highly skilled Helpdesk Technician to join our team. As a Multilingual Helpdesk Technician, you will provide technical support to our clients via various channels.

Job Details
  • Job Category: Helpdesk Technician
  • Position Type: Full Time
  • Duration: Long Term
  • Positions Available: 2
Responsibilities
  • Provide technical assistance to customers via telephone, email, or web chat.
  • Respond to customer problems based on standard procedures.
  • Track incidents and calls accurately using a database system.
Requirements
  • Bachelor's degree or vocational training in IT-related courses is a plus.
  • Minimum of two years of experience in a related field.
  • Excellent communication and customer service skills.
  • Familiarity with PC hardware and software troubleshooting.
Benefits

We offer a competitive salary based on experience and opportunities for career growth.



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