IT Technical Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,500,000
IT Support Role

This is a technical support position that requires strong networking skills, proficiency in multiple platforms, and ability to troubleshoot complex issues.


Responsibilities
  • Provide Tier 2/3 technical support to end-users via chat, email, phone, and remote tools.
  • Troubleshoot and resolve advanced hardware, software, and network-related issues.
  • Configure, manage, and maintain networking equipment, including switches, wireless access points, and firewalls.
  • Administer user accounts and access in Active Directory, Azure AD, Google Workspace, and other platforms.
  • Manage SaaS applications, including provisioning, configuration, and troubleshooting.
  • Oversee Microsoft Intune administration for device compliance, app deployment, and policy management.
  • Support macOS environments, including integration with Apple Business Manager and MDM tools.
  • Assist with employee onboarding/offboarding by configuring IT systems and providing user training.
  • Maintain accurate documentation of incidents, solutions, and processes in IT ticketing systems.
  • Monitor system performance and security, escalating critical issues when needed.
  • Collaborate with the IT team to improve internal processes and infrastructure.

Qualifications
  • A minimum of 3+ years of experience in an IT Helpdesk or technical support role, with Tier 2/3 capabilities.
  • Strong networking experience with Juniper switching and wireless, and Palo Alto firewalls including configurations, VPN setup, and security policy management.
  • Advanced troubleshooting skills in macOS, with experience in Apple Business Manager or MDM tools such as Jamf or Kandji.
  • Proficiency in Microsoft Intune administration (device compliance, app deployment, policy management) and Azure AD administration (user provisioning, group/role assignments, conditional access).
  • SaaS administration experience with Zoom (user provisioning, AV troubleshooting), Slack (workspace/channel management), and 1Password (vault administration, access control).
  • Familiarity with IT ticketing systems such as Jira Service Management, Zendesk, or ServiceNow.
  • Strong documentation skills, professional communication, and ability to handle escalations from Tier 1 support.
  • Proven ability to troubleshoot complex issues and manage systems independently.
  • Experience supporting both local and remote end-users across macOS and Windows platforms.

About Us

We are seeking a highly skilled and customer-oriented IT professional to join our growing IT team. The successful candidate will have strong networking skills, advanced troubleshooting abilities, and excellent communication skills.

  • Technical Solutions Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeespecialist Full time $80,000 - $100,000

    Job Title:Technical Solutions SpecialistThis position is an excellent opportunity for a skilled NetSuite professional to join our team and contribute to the success of our organization. We are seeking a talented individual with expertise in NetSuite ERP implementation, configuration, and customization.Job Description:We are looking for a Technical Solutions...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱850,000

    Technical Support SpecialistAt our organization, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support department, you will be responsible for providing high-quality technical assistance to users and ensuring that their technology needs are met efficiently.About the RoleThis is an exciting...

  • Technical Solutions Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeSolutions Full time $83,100 - $122,200

    Technical Solutions SpecialistAs a skilled technical solutions specialist, you will bridge the gap between analytics and engineering to drive business growth and improvement. In this role, you will be responsible for developing and maintaining technical solutions that integrate with various platforms, systems, and tools.Key Responsibilities:Design and...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱1,440,000 - ₱2,160,000

    **Job Title:** Technical Support Specialist

  • Technical Design Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeMechanical Full time $70,000 - $90,000

    Mechanical Drafter Job DescriptionSummary:We are seeking a skilled Technical Design Specialist to support our engineering and manufacturing teams.Job DescriptionThe ideal candidate will be responsible for creating and revising detailed 2D and 3D mechanical drawings, assemblies, and part models based on engineering specifications and design concepts.This role...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱20,000 - ₱25,000

    Job OpportunityMCI is a leading Business Process Outsourcing company that delivers tailored solutions to meet diverse client needs.We are seeking a skilled Technical Support Specialist with excellent communication and problem-solving skills to work independently in a fast-paced environment.Key ResponsibilitiesDeliver high-quality technical support to...

  • Remote Technical Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time $2,000 - $20,000

    Job OverviewThis is a unique opportunity to work in a remote technical specialist role, collaborating with innovative companies and entrepreneurs to streamline operations, manage systems, and execute day-to-day tasks. In this client-facing position, you will be an embedded technical partner, helping clients implement and maintain technical workflows that...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

    Technical Support SpecialistWe are seeking skilled and customer-focused Technical Support Specialists to provide technical assistance and troubleshooting support for a variety of clients across industries.Responsibilities include responding to inbound technical support requests via phone, chat, or email, diagnosing and troubleshooting hardware, software, and...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time $30,000 - $50,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers via phone, email, or ticketing system.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and troubleshooting...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱34,000 - ₱49,000

    Job TitleTechnical Support Specialist - Remote Work OpportunityAre you a skilled technical professional seeking a remote work opportunity? Look no further!This is an exciting chance to provide top-notch technical support to clients across various industries. As a Technical Support Specialist, you will be responsible for resolving hardware, software, and...