
Administrative Support Specialist
1 day ago
We're seeking a skilled and detail-oriented Virtual Support Associate to join our team. In this role, you'll be responsible for providing administrative support to healthcare professionals and businesses across the nation.
Key Responsibilities:- Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks for clients.
- Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
- File Organization: Organize and maintain digital records and files.
- Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
- Billing Support: Help monitor billing, follow up on claims, and manage insurance verifications.
- Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
- Meeting Coordination: Manage virtual communications and set up meetings effectively.
- Marketing Tasks: Provide basic support for social media and marketing initiatives.
- HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
- Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
- Exceptional English communication skills, both written and verbal.
- Familiarity with healthcare operations or a willingness to learn.
- Strong ability to work independently and manage time efficiently.
- Proficient in using software and tech tools; quick to adapt to new technologies.
- Discretion when handling sensitive information.
- Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).
- Competitive hourly pay with potential for bonuses.
- Work-from-home flexibility.
- Supportive and collaborative team environment.
- Paid training and professional growth opportunities.
- Long-term career advancement through performance-based incentives.
- Meaningful work supporting healthcare professionals.
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