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13 hours ago
This role is ideal for someone who is client-centric, proactive, detail-oriented, and passionate about educational success.
- The primary responsibility will be to oversee the end-to-end student–instructor matching process from reviewing intake insights to coordinating assignments and tracking key service metrics.
- You will lead initial client engagement by responding to inquiries and guiding families toward the appropriate educational services.
- Execute follow-up strategies based on lead quality and lifecycle stage.
- Maintain strong pipeline hygiene by consistently updating lead statuses and notes using CRM tools.
You will collaborate with cross-functional teams to ensure a smooth client journey. The ideal candidate will have a bachelor's degree or equivalent experience preferably in education, communications, or sales.
A strong communication and interpersonal skills are required; ability to build trust with high-touch clientele. Organized, self-motivated, and capable of managing multiple leads simultaneously. Proficiency with Google Workspace and project management tools.
We offer a competitive salary, performance-based bonuses, ongoing compensation reviews, and merit-based increases. Our team culture is collaborative, high-performing, and offers hands-on mentorship and career development opportunities.
Why Choose This Role?- Fully remote work environment with structured team support.
- Cross-functional exposure and opportunities to grow within client operations, education services, and beyond.
- Mission-driven work that directly impacts students and families.
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