
Virtual Academic Program Coordinator
24 hours ago
This role is fully Remote Clear English communication and writing skills required.
Key Responsibilities:
- The Educational Project Manager plays a pivotal part in the success of our organization by launching new projects, coordinating and managing tutors, planning and data analysis of program efficacy, streamlining communication with stakeholders, etc.
- Actively support our Regional Operations team.
- Provide outstanding academic services to students and their families.
- Operate seamlessly in a virtual operating environment.
- Maintain our operating standards including people, financial, and academic standards.
- Ensure delivery of programs and initiatives for our students and school district partners.
- Meet operational excellence standards.
- Provide virtual administrative support to Regional Operations, including answering phones, managing daily business data, and creating/managing schedules with students and teachers.
- Manage class schedules to effectively staff sessions and meet company efficiency and usage targets.
- Manage virtual tutoring sessions.
- Monitor all students' academic progress.
- Help ensure flawless execution of programs and initiatives.
- Manage your own time in compliance with company and regulatory requirements.
- Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
- Other responsibilities as required by the business.
- Relish building relationships with students and their families.
- Dedicated to meeting the expectations and requirements of internal and external customers.
- Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution.
Required Skills and Qualifications:
- Ability to create Standard Operating Procedures (SOPs).
- Time management, planning, and prioritization.
- Ability to organize and manage multiple responsibilities successfully.
- Exhibits professional and approachable demeanor.
- Ability to prioritize and focus on key objectives, which may change from month to month.
- Effective communications both in virtual environments.
- Proficient in using all communication media, including in-person, phone, and video.
- Ability to build engagement and trust in virtual relationships, whether with customers or team members.
- Works well with others.
- Learning agility – able to adapt to changes in work environment by changing behaviors as required.
- Able to acquire new skills as required.
- Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners (e.g. local schools).
- Ability to manage remote teachers.
- Ability to work independently.
- High tolerance for ambiguity.
- Bachelor's Degree required.
- 2-3 years progressive career growth.
- Experience working in a virtual operations and team environment.
- Bilingual in English and Spanish beneficial.
- Proficient in Microsoft Office and Google applications.
Benefits:
- Starting Salary of 30-50K PHP with significant growth opportunities.
Additional Information:
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