
High-Performance Amazon Account Management Specialist
1 week ago
Are you a highly skilled Amazon professional looking for a challenging and rewarding opportunity? We are seeking an experienced Amazon Account Manager to join our team.
Your Mission: Key Responsibilities- Manage end-to-end Amazon FBA & Seller Central account management, including customer service.
- Conduct daily product listing checks to ensure accuracy and performance.
- Respond to customer inquiries with clear, proactive communication.
- Handle product replacements, refunds, and dispute negative feedback.
- Analyze negative reviews at the ASIN level and implement solutions.
- Monitor seller performance metrics and address issues before they escalate.
- Resolve stranded inventory issues to maximize sales.
- At least 2 years of experience managing Amazon FBA & Seller Central accounts at a high level.
- Deep understanding of Amazon policies, listings, and performance metrics.
- Strong proficiency in Microsoft Excel (advanced functions & data analysis).
- Detail-oriented with a high sense of accountability—you own your work.
- Exceptional communication skills—you anticipate problems before they arise.
- Organized, efficient, and results-driven.
- Bonus: Familiarity with business & accounting principles.
- Full-time remote position with flexible working hours.
- 15 paid leave days per year.
- 8 leave days for national holidays.
- 1 leave day for birthday.
- Quarterly bonus opportunities.
- Annual (performance-based) salary increase policy.
- Long-term position with opportunities for growth and development.
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