Medical Health Support Specialist

2 weeks ago

Lipa City, Calabarzon, Philippines beBeeMedical Full time ₱1,000,000 - ₱1,500,000
Job Opportunity:

This role transcends the conventional call center, where you will serve as a trusted advisor for customers seeking clarity on medication side effects.

As a medical professional, you will leverage your expertise to ask the right questions, assess concerns, and provide clear and compassionate guidance.

Key Responsibilities:
  • Respond to medical information queries, product quality complaints, and general inquiries received via telephone, email, or other channels.
  • Receive and report Adverse Drug Reactions within required timelines per regulations and internal guidelines.
  • Perform various activities including tracking metrics, quality control of defined process steps, training, and data reconciliation from multiple sources.
Requirements:
  • Non-degree + 3–4 years relevant experience or 1 year safety experience.
  • Associate degree + 2–3 years relevant experience or 1 year safety experience.
  • BS/BA in a related field.
Preferred Qualifications:
  • A degree in Biological Sciences, Pharmacy, Nursing, Life Sciences, or Chemistry is preferred but not required.
Work Environment:
  • Office environment or remote work.

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