Help Wanted: Customer Service Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Remote Call Center Opportunity

This is an opportunity to work as a Remote Call Center Representative for a leading Business Process Outsourcing company. In this role, you'll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering exceptional service.

The successful candidate will be responsible for handling inbound and outbound calls professionally and efficiently, resolving customer issues on the first call through effective problem-solving, researching and retrieving information across systems to support customer needs, accurately documenting interactions and process claims, and guiding customers through options to find the best solutions.

Requirements
  • Previous experience in a call center environment
  • Strong command of the English language
  • Typing speed of 20+ words per minute
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills

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