Customer Service Expert for Electronic Products

2 days ago


Pasig, National Capital Region, Philippines Neksjob Full time

As a Technical Support Representative at Neksjob, you will play a vital role in ensuring seamless customer experiences with our electronic products.

Responsibilities

Your primary responsibilities will include assisting customers with troubleshooting and product setup, as well as addressing technical issues related to our electronic products. Your expertise will be crucial in promoting customer satisfaction and loyalty.

Qualifications and Requirements

To succeed in this role, you must possess the following qualifications:

  • A college undergraduate degree or higher plus 6 months of BPO experience, or a K12 graduate degree with 3 years of BPO experience, or a college graduate degree with 6 months of BPO experience.
  • The willingness to work onsite.
Benefits

Neksjob offers an attractive package of benefits to support your personal and professional growth. These include:

  • Day 1 HMO coverage.
  • Meal and transportation allowances.
  • Rice subsidy.
  • Clothing allowance.
  • 24/7 teleconsultation services.
  • Free psychologist consultation.
  • In-house and online pharmacy facilities.
  • Scholarship program.
  • Retirement fund.
  • Free meal and medicine through Transcom's Tap Card Rewards.
  • Loyalty incentives.
  • Accidental and life insurance coverage.

Neksjob is committed to creating a supportive and inclusive work environment that fosters personal and professional growth. If you are passionate about delivering exceptional customer service and have the required qualifications and skills, we encourage you to apply for this exciting opportunity.



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