Help Deliver Exceptional Customer Experiences

1 day ago


San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱45,000 - ₱75,000
Customer Support Associate

We're seeking a skilled Customer Support Associate to join our team. This role involves providing exceptional support to customers via chat, email, or phone.

  • Resolve customer inquiries in a professional and friendly manner
  • Address product information, order tracking, returns, and account concerns with ease
  • Utilize Gorgias and Shopify to manage tickets and deliver prompt, accurate support
  • Stay up-to-date on product updates and support best practices for a seamless customer experience
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations simultaneously
  • Empathy, patience, and reliability when addressing customer concerns
  • Strong teamwork and attention to detail

This is an excellent opportunity to develop your skills and build a successful career in customer support.



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