Healthcare Insurance Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeehealthcare Full time ₱150,000 - ₱250,000
Customer Service Representative

We are seeking a detail-oriented and customer-focused professional to assist members and providers with inquiries, process enrollments, handle billing concerns, and ensure accurate and timely updates to member accounts.

This role involves handling inbound and outbound calls, emails, or chat inquiries from members, providers, and other stakeholders regarding healthcare insurance billing and enrollment.

The ideal candidate will have prior healthcare insurance experience, specializing in billing and enrollment, and possess strong knowledge of healthcare plans, benefits, and insurance processes.

Key Responsibilities:

  • Process new enrollments, policy changes, and terminations accurately in accordance with company and regulatory guidelines.
  • Address billing-related inquiries, including payment posting, invoice clarification, and account adjustments.
  • Educate members on plan benefits, coverage details, and payment options.
  • Maintain accurate and up-to-date records in the system, ensuring data integrity and compliance with HIPAA and other applicable regulations.

Requirements:

  • Educational Background: SHS Graduate and/or Completed 2 years in college; Preferably a Medical Allied Graduate (such as BSN, Pharmacy, and/or Physical Therapy)
  • Experience: At least 6 months to 1 year of BPO experience, fresh graduates are welcome to apply
  • Good Communication skills
  • Preferably with strong knowledge of healthcare plans, benefits, and insurance processes.

Benefits:

  • Full-time employment
  • Opportunity to work in a dynamic team
  • Professional growth and development

About Us:

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

  • Healthcare Insurance Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines beBeeHealthcare Full time

    Healthcare Insurance SpecialistWe are seeking a detail-oriented and experienced Healthcare Insurance Specialist to support our insurance verification and authorization processes.Contact insurance providers to verify patient eligibility and coverageAccurately document payer responses in internal systemsFlag missing or unclear information for internal...

  • Healthcare Billing Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines Tahche Careers Full time

    OverviewOur US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.RoleAs a Healthcare Billing Specialist, you will be catering to all billing inquiries from patients and doctors, processing...

  • Healthcare Customer Service Representative

    3 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱22,000

    Job Title: Healthcare Customer Support Specialist">We are seeking a highly skilled and empathetic individual to join our team as a Healthcare Customer Support Specialist. As a key member of our support team, you will be responsible for delivering exceptional customer service to patients and clients through various communication channels.">Key...

  • Healthcare Frontdesk Specialist

    3 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Careers Full time

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Specialist, you will assist patients with their inquiries, set up appointments, and perform general tasks.This is a...

  • Benefits and Insurance Coordination Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeVerification Full time ₱300,000 - ₱450,000

    Job Description:An Eligibility and Verifications Coordinator's main responsibility is verifying insurance coverage, estimating patient cost-sharing responsibilities, and determining the coverage of specific services, devices, and treatment modalities under patients' insurance plans. Your expertise will ensure accurate billing, streamline administrative...

  • Comprehensive Healthcare Professional

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeHealthcare Full time ₱30,000

    Job Title:Healthcare SpecialistJob OverviewOur team is seeking a highly skilled and experienced Healthcare Specialist to join our organization. As a key member of our team, you will be responsible for delivering exceptional healthcare services to our clients.ResponsibilitiesLiaise with clients and stakeholders to understand their healthcare needs and develop...

  • Medical Insurance Coordinator

    5 days ago

    Cebu City, Central Visayas, Philippines beBeeHealthcareBilling Full time ₱150,000 - ₱250,000

    Job OpportunityWe are seeking a skilled professional to cater to all billing inquiries from patients and doctors, process payments, and perform general tasks in our US-based healthcare organization.This is a full-time role on a US shift with a work-in-office set-up.If you have the right skill set, this may be your opportunity to enter this fast-growing...

  • Insurance Verification Specialist-Onsite

    4 weeks ago

    Iloilo City, Western Visayas, Philippines TMDPH INC Full time

    We are seeking a meticulous and detail-oriented Insurance Verification Specialist to join our healthcare team at TMDPH Inc. The Insurance Verification Specialist plays a critical role in verifying patients' insurance coverage, ensuring accurate billing, and facilitating smooth administrative processes. If you have a strong understanding of insurance...

  • Healthcare Documentation Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines beBeeQuality Full time ₱250,000 - ₱450,000

    Job TitleQuality Assurance SpecialistThis role involves ensuring the quality and accuracy of documentation in a healthcare setting.ResponsibilitiesAudit patient care documents for completeness, accuracy, and compliance with relevant guidelines.Identify and resolve discrepancies or issues in documentation promptly.Ensure that patient care reports are...

  • Healthcare Associate/Representative

    3 weeks ago

    Cebu City, Central Visayas, Philippines HR TechX Corp. Full time

    We are seeking a detail-oriented and customer-focused Healthcare Associate/Representative (CSR) with prior healthcare insurance experience, specializing in billing and enrollment. The role involves assisting members and providers with inquiries, processing enrollments, handling billing concerns, and ensuring accurate and timely updates to member...