
Medical Insurance Coordinator
2 days ago
We are seeking a skilled professional to cater to all billing inquiries from patients and doctors, process payments, and perform general tasks in our US-based healthcare organization.
This is a full-time role on a US shift with a work-in-office set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing industry.
Duties and Responsibilities
- Perform inbound and outbound calls to/from patients, insurance representatives, and onsite counterparts, as well as doctors' and law offices, when applicable.
- Update the billing system with pertinent patient information coming from patients and other authorized entities.
- Be able to work off existing billing software (GVT, TRIZETTO, and other tools required to complete the task at hand) and bill cases as well as follow-up accounts receivables, and prepare patient invoices as needed.
- Post payments made by patients or by their representatives through the company's online payment portal partner -- electronic and/or mailed payments.
- Comply and execute ad hoc tasks assigned by the direct supervisor/manager and/or onshore billing manager.
- Be able to correct erroneous billing information, such as bill/remit codes, bill charges, and the like.
- Be able to meet minimum target metrics and provide an excellent customer experience to all patients, doctors, and its partner insurances.
Required Skills and Qualifications
- At least 1 year of BPO experience in a healthcare account.
- A minimum of 1 year of Healthcare BPO/Billing experience is required.
- Knowledge of ICD-10, CPT, and HCPCS billing in the US healthcare setting.
- Background in processing Claims/Claims Rejections and Appeals is a plus.
- Familiarity with GVT, TRIZETTO, and other Billing software is a plus.
- Familiarity with most healthcare insurance tools is a plus.
Benefits
This is a full-time role with a competitive compensation package and opportunities for career growth.
Others
This is a great opportunity for individuals looking to start or advance their careers in the healthcare industry.
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