Sales Coach
3 days ago
Job Summary:
We are seeking a highly skilled Sales Coach to join our team at BIITECH SOLUTIONS. As a Sales Coach, you will play a critical role in identifying skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.
Key Responsibilities:
- Develop and implement sales coaching programs to enhance sales performance and customer satisfaction.
- Conduct one-on-one coaching sessions to target transferable skills and provide feedback to improve performance.
- Design and prepare training courses and materials specific to sales motion.
- Monitor, onboard, and set goals for teams assigned to you.
- Provide resolution to customers based on process knowledge and training provided, utilizing the company's internal CRM/mainframe systems and customer purchase orders.
- Create sales campaigns and drive sales campaigns based on project needs.
- Summarize conversations while providing resolutions and maintain customer records by updating account information.
Requirements:
- At least 3 years of experience in Sales within a BPO environment.
- Candidates with a sales background in the telecommunications industry will also be considered.
- Excellent communication skills - written and verbal with absence of mother tongue influence.
- Ability to multitask, analyze, and problem-solve.
- Team player with a willingness to help customers by taking ownership.
Working Conditions:
Rotation project shift schedule and rotation project rest day.
Location:
Cebu Filinvest Cyberzone Tower 1.
What We Offer:
- Opportunity to work with a dynamic and innovative team.
- Chance to contribute towards ideation for the project.
- Professional growth and development opportunities.
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