Senior Quality Manager

2 weeks ago

Medina, Philippines beBeeQuality Full time
Job Description

The Quality Assurance Manager is responsible for ensuring that all coconut-based products manufactured meet the highest standards of quality, food safety, and regulatory compliance.

This role leads the development and execution of robust quality systems tailored to coconut processing, supports regulatory and third-party audits, and drives a plant-wide culture of continuous improvement.

The Quality Assurance Manager collaborates closely with cross-functional teams to uphold product integrity throughout all stages of coconut production—from raw material intake to finished goods.

Key Responsibilities
  • Quality Systems & Certification Compliance
  • Develop, implement, and sustain quality and food safety systems in accordance with globally accepted standards such as BRCGS, FSSC 22000, ISO 22000, HACCP, GMP, Halal, Kosher, and Organic certification schemes.
  • Ensure all products—including desiccated coconut, virgin coconut oil, coconut milk, coconut cream, and coconut water—comply with applicable quality and customer standards.
  • Maintain complete, up-to-date documentation including SOPs, quality manuals, risk assessments, traceability records, and food safety plans.
Leadership & Cross-Functional Collaboration
  • Lead and coach the QA team, ensuring technical competence and effective performance.
  • Promote a plant-wide culture of food safety, accountability, and continuous improvement.
  • Collaborate with Production, Maintenance, Engineering, R&D, and Supply Chain teams to support quality-related initiatives and address deviations effectively.
Audits & Inspections
  • Prepare for and lead external audits, internal inspections, and customer assessments.
  • Conduct regular internal audits and ensure timely closure of non-conformances through corrective and preventive actions (CAPA).
  • Monitor ongoing compliance across operations and maintain a constant state of audit readiness.
Product Quality Oversight
  • Supervise in-process and final product quality inspections, including physical, chemical, and microbiological testing.
  • Ensure that all raw materials, packaging, and finished goods meet product specifications.
  • Lead the investigation and resolution of product complaints and deviations using root cause analysis and structured problem-solving tools.
Reporting & Continuous Improvement
  • Analyze and report quality performance metrics and trends to management.
  • Implement quality improvement initiatives using tools such as 5 Whys, Fishbone Diagram, FMEA, and Kaizen.
  • Recommend and execute process enhancements to reduce defects, minimize risk, and maintain product consistency.
Required Skills & Qualifications
  • Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field.
  • At least 5 years of experience in a Quality Assurance leadership role within food manufacturing, ideally in coconut processing.
  • Proven expertise in implementing and maintaining global food safety standards (e.g., BRCGS, FSSC 22000, ISO 22000, HACCP, GMP).
  • Strong leadership, analytical, and communication skills.
  • Proficient in audit management, CAPA, quality risk assessment, and continuous improvement methodologies.
Benefits
  • Collaborative work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package

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