
Administrative Support Specialist
1 week ago
Our company specializes in providing tailored property solutions that create long-term value for clients. As a key member of our team, you will be responsible for providing administrative support to our Property Management Team.
The focus of this role is to provide quality, timely service and ultimately maximize client retention. You will be working closely with clients, renters, landlords, and tradespeople to ensure that all tasks are completed efficiently and effectively.
Some of the key responsibilities of this role include:
- Maintaining positive relationships with clients and escalating issues as required
- Providing administrative support to the Property Management Team
- Entering new managements into PME including property, renter, owner information and relevant information into PME/saving owner instructions and authorities
- Organising re-directions of invoices for new managements such as Water, Council and OC fees.
- Bond lodgements / claims / transfers / audits / renewals / ensure all bond numbers & receipts filed in PME
To be successful in this role, you will need to have the following skills and qualifications:
- 5-7 years of experience in property management support, real estate administration, or a similar role
- Proficiency with PropertyMe (or comparable property management software) and standard office tools
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines
- Excellent communication skills to liaise with clients, renters, landlords, and tradespeople
- High attention to detail, particularly with compliance documents, bonds, and lease renewals
- Problem-solving mindset with the ability to escalate issues appropriately
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.
OthersAs a member of our team, you will have the opportunity to work with a dynamic and supportive team, and to contribute to the success of our company.
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