Technical Support Representative

5 days ago


Manila, National Capital Region, Philippines Private Advertiser Full time

Join our dynamic team as a Technical Support Representative and be part of delivering exceptional IT services to our clients. As a key member of our IT Service Desk, you will play a vital role in ensuring that all technical issues are resolved efficiently and effectively.

Key Responsibilities:
  • Providing timely and accurate assistance to customers via phone, email, or chat
  • Troubleshooting and resolving technical issues related to hardware, software, and network problems
  • Collaborating with internal stakeholders to resolve complex technical issues

Requirements:

  • At least a high school graduate
  • Minimum of 6 months experience in IT Service Desk with ticketing tool experience (Service Now, Active Directory)

We Offer:

  • A competitive salary package of ₱24,000 to ₱38,000 basic pay + ₱2,400 NTA
  • A flexible schedule with dayshift account available as well as nightshift/shifting options
  • An opportunity to work onsite at our Eton Centris, Q.C. location


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