Customer Support Associate
5 days ago
At Neksjob, we are seeking a highly skilled Customer Support Associate to join our team. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Job Overview:
- Provide top-notch support to customers via phone, email, and other channels
- Address customer inquiries, concerns, and service requests with empathy and professionalism
- Leverage industry-specific tools and software to track and manage customer interactions
- Demonstrate expertise in problem-solving and conflict resolution
Requirements:
- High School Graduate (or equivalent) with strong communication skills
- Call Center experience is preferred but not required; however, excellent communication and interpersonal skills are essential
- Fluency in written and spoken business English
- Fast and accurate data entry skills
- Excellent problem-solving and active listening skills
- Willingness to work on-site
Why Join Us?
- Paid training program to ensure your success in the role
- Competitive salary plus allowances
- Monthly performance incentives
- Career development and advancement opportunities
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