Customer Service Associate

7 days ago


Silver City, Philippines Neksjob Corporation Full time
Company Overview
Neksjob is a leading organization in the industry, committed to delivering exceptional services to our clients. Our team is dedicated to providing timely and efficient solutions that meet the needs of our customers.

Job Summary
We are seeking a highly motivated Customer Service Agent to join our team. As a key member of our contact center, you will be responsible for responding to customer inquiries, resolving issues, and providing excellent service experience.

Key Responsibilities:
  • Respond to incoming calls from customers, answering questions and resolving complaints in a professional and courteous manner.
  • Troubleshoot problems and provide information on our products and services.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:
  • Senior High School Graduate (new curriculum) or 4 Sems in College.
  • Fluency in written and spoken business English.
  • Fast and accurate data entry skills.
  • Excellent problem-solving skills and active listening abilities.

Benefits:
  • Paid training to enhance your skills and knowledge.
  • Competitive salary and allowances.


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