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Customer Support Associate

1 week ago

Davao City, Davao, Philippines Neks Job Philippines Full time
Job Overview

We are seeking a dedicated and customer-focused Customer Support Associate to join our team at Neks Job Philippines. In this role, you will be the primary point of contact for our customers, providing timely and effective support to resolve their inquiries and issues.

About You
We are looking for an individual with excellent communication skills, both written and verbal. You should be able to work well under pressure, remain calm in challenging situations, and have a strong commitment to delivering exceptional customer service.

Your Key Responsibilities
- Answer incoming calls from customers in a prompt and professional manner
- Listen attentively to customers' concerns and respond accordingly
- Provide accurate and helpful information to customers
- Resolve customer complaints and issues in a fair and timely manner

What We Offer