
Cloud Infrastructure Engineer for Incident Response
2 days ago
We are seeking a highly skilled Cloud Infrastructure Engineer to join our cross-functional team. As a key member of our cloud platform group, you will combine deep technical expertise in cloud infrastructure with strong leadership capabilities in incident response and system reliability.
Your primary responsibility will be to lead incident response from initial detection, real-time mitigation, root cause analysis, post-mortem documentation, and implementation of lessons learned. You will develop and execute comprehensive incident response strategies to minimize downtime and business impact.
You will participate in a 24/7 on-call rotation to ensure continuous system availability and implement and maintain comprehensive observability solutions using Cloudwatch or similar monitoring platforms.
In addition, you will maintain, improve, and optimize AWS infrastructure using Terraform while ensuring scalability, reliability, and cost efficiency. You will continuously assess and enhance AWS infrastructure to optimize performance and cost-effectiveness.
Furthermore, you will monitor and optimize serverless technologies including AWS Lambda and API Gateway for peak performance and cost efficiency. You will also monitor and maintain ECS Fargate deployments for containerized applications, ensuring optimal resource utilization.
Lastly, you will collect and analyze metrics to identify resource consumption, abnormal behavior, and potential performance bottlenecks. You will configure and manage alerting, dashboards, and automated monitoring across distributed systems.
This role requires strong collaboration abilities and capacity to work effectively in cross-functional teams. A strong understanding of monitoring, metrics collection, and performance analysis is essential.
Required Skills and Qualifications- Previous experience in DevOps or SRE roles
- Exceptional written and verbal communication skills
- Proven experience in incident response and 24/7 on-call responsibilities
- Expert-level knowledge of Infrastructure as Code, primarily Terraform (demonstrated experience with other IaC tools will be highly regarded)
- Expert-level knowledge of AWS compute infrastructure
- Proficiency in automation tools and scripting languages
- Strong understanding of monitoring, metrics collection, and performance analysis
- Expert knowledge of observability and monitoring platforms such as DataDog, New Relic, Prometheus, or similar tools
- Monday-Friday schedule: 6:00am- 3:00pm or 7:00am- 4:00pm (PH Time); depending on business needs
- Makati location; Work from Home Until Further Notice
- AWS certifications are highly desirable
- Experience with incident.io and background in payments and PCI compliance environments are highly desirable
- Container orchestration and microservices architecture experience is desirable
- Knowledge of security best practices in cloud environments is desirable
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